FAQ / practical answers

Good questions before the first meeting.

Clear information about how we work, what we cover and where responsibilities sit. If your question is not here, ask us directly ↗.

How long does a platform engineering project take?

A focused discovery sprint typically takes two to three weeks. A platform build may run from several weeks to a few months depending on scope, access, dependencies and how much of the team is involved. We agree outcomes and decision points before work begins.

Which cloud providers do you work with?

We work with major public cloud providers and hybrid environments. Our recommendations account for your existing estate, team skills, service requirements and commercial constraints; we do not assume a provider change is the right answer.

Is Kubernetes the right choice for our team?

Not always. Kubernetes can be valuable when workload and team needs justify its operational surface area. We look at deployment patterns, scale, service ownership and on-call capacity, then compare managed container options and simpler compute before recommending an approach.

Can you work with an existing Terraform or Pulumi estate?

Yes. We start by understanding its module design, state boundaries, review process and team familiarity. We usually improve what is already useful rather than proposing a wholesale rewrite, and we make any migration risk explicit.

Can you help with a security or compliance review?

We can review cloud architecture, access design, infrastructure workflows and evidence practices, then work alongside your internal security, risk or compliance specialists on a prioritised plan. We do not provide certification or legal advice, and we do not claim a compliance outcome on your behalf.

How do you work with our internal engineering teams?

We work alongside them through pairing, design reviews and shared delivery. The people responsible for operating the result are involved in choices and handover, and we adapt to your established product and security processes.

What documentation do you deliver?

Documentation is part of the work: architecture decisions, setup and operating instructions, ownership boundaries, recovery runbooks and change guidance where relevant. We aim for material that can be maintained by the team, not a document that only records a project snapshot.

Do you provide support after launch?

Yes, when agreed. Options include a stabilisation period, embedded enablement, a reliability improvement retainer or support under a separate engagement. Scope, hours, response expectations and escalation paths are agreed in writing for active clients.

How do you approach incident response?

We help teams clarify severity, ownership, communication and recovery steps, then practise them through tabletop or technical exercises. During a live incident, our role depends on the active client arrangement and platform-specific escalation details.

Can you reduce our cloud costs without hurting reliability?

We baseline spend and usage, identify ownership and workload patterns, then prioritise changes with the engineers responsible for those services. Cost is considered alongside performance, resilience and operational effort; aggressive reductions are not treated as success on their own.

How do you manage migration risks?

We map dependencies and service criticality, plan migration waves, identify rollback options and test representative workloads before broad cutover. The sequence is shaped by acceptable disruption and recovery capability, and uncertainty is recorded rather than hidden.

How do we get started?

Start with a Platform Review conversation. Share the constraint, affected teams and any important timing. We will discuss fit, suggest a proportionate first step and be clear when another approach would serve you better.

A real conversation helps

Talk through your platform question.

We can help you decide whether a focused review, a delivery engagement or a different next step makes most sense.

Start a Platform Review